Terms of service



Terms of Service for Sugar Browed


This website is operated by Sugar Browed. Throughout the site, the terms “we”, “us” and “our” refer to Sugar Browed. Sugar Browed offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By using our site or purchasing from Sugar Browed, you agree to be bound by these Terms:

 

1. Definitions

  1. "Sugar Browed" refers to the company offering products, services, and training in eyebrow care, online courses, and certification.
  2. "Services" refers to the products, courses, and any other services offered by Sugar Browed.
  3. "Customer" refers to any individual or business purchasing or using Sugar Browed services.

2. General Conditions

These Terms apply to all services, products, and features offered by Sugar Browed, including but not limited to training, products, and any online content.

  1. We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
  3. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
  4. We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
  5. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3. Changes to the Terms of Service

Sugar Browed reserves the right to modify these Terms at any time. Any updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised Terms.

4. Eligibility

You must be at least 18 years old to use our services. By accessing our services, you confirm that you meet this age requirement.

5. Intellectual Property

All content on the website, including text, images, logos, and courses, is owned by Sugar Browed and is protected by intellectual property laws. You may not use any content without permission. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

6. Account Information

You agree to provide accurate and complete account information when registering. It is your responsibility to keep your account details secure and notify us immediately of any unauthorized access.

7. Privacy Policy

Your personal data will be handled according to our Privacy Policy. By using our services, you agree to the collection and use of data as outlined in the Privacy Policy.

8. Orders and Payment

When placing an order, you agree to provide accurate billing information. Payment is required before processing any order. Sugar Browed accepts multiple payment methods.

9. Pricing

  1. Prices for products and services are displayed on the website and are subject to change without notice. Sales taxes may apply based on your location.
  2. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

10. Accuracy of Billing and Account Information

  1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
  2. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.

11. Optional Tools

  1. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
  2. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
  3. We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

12. Third-party Links

  1. Certain content, products, and services available via our Service may include materials from third parties.
  2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
  3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

13. Disclaimer of Warranties; Limitation of Liability

  1. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
  2. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
  3. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
  4. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  5. In no case shall Sugar Browed our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Delivery & Shipping Policy

  1. Delivery: We aim to process orders within 2-4 business days. Delivery times will vary depending on the destination and the selected shipping method.
  2. Shipping Costs: Shipping costs are calculated based on the destination, order size, and chosen method. For orders over €200, worldwide shipping is free.
  3. Shipping: We offer worldwide shipping, with varying costs and times depending on the region. Business-to-business (B2B) orders may have different shipping terms based on order quantity.
  4. Shipping Methods: We use UPS standard shipping for most orders. Express shipping options are available upon request within 12 hours of placing an order.
  5. Customs Fees and Import Duties: Customs fees and import duties may apply depending on the destination country. These charges are the responsibility of the customer and vary by country. Sugar Browed is not responsible for customs fees, delays, or issues that arise from customs processing in the destination country.
    If an order is refused due to non-payment of such fees, the resulting return or destruction costs may be charged to the customer.
  6. B2B Shipping: For business clients, delivery times and shipping costs may differ depending on the order size and quantity.

15. Refund Policy

  1. Consumer Clients: You can return items within 14 days of receipt, provided they are unused, unopened, and in original packaging.
  2. Business Clients (B2B): Returns are only accepted for defective or incorrectly delivered items. Sale items and customized products are non-refundable.
  3. Non-returnable Items: Items purchased on sale, custom orders or pre order items, are not eligible for refund. 

16. In-Person Course Policy

  1. It is the sole responsibility of the buyer to investigate and verify whether they require specific certifications and esthetician licenses to enroll in and complete the training programs offered through our site. Certification and licensing requirements can vary significantly by country, and even by region within a country.
  2. Buyers should be aware that local regulations and standards governing cosmetology and esthetics can differ widely. What may be required in one area might not be necessary in another. It is imperative that buyers conduct thorough research to ensure they meet all local legal and professional requirements prior to enrolling in any training programs offered by Sugar Browed.
  3. Sugar Browed is not responsible for ensuring that buyers meet the certification and licensing requirements necessary for participation in our training programs. We do not provide guidance on specific regional requirements, nor do we guarantee that our training will fulfill any legal or professional standards outside of our stated scope. Compliance with local laws and regulations is solely the buyer’s responsibility.
  4. Failure to comply with local certification and licensing requirements may result in the inability to legally practice or apply the skills learned in our training programs. Sugar Browed shall not be held liable for any consequences arising from the buyer's failure to verify and comply with their local certification and licensing regulations.
  5. A non-refundable deposit of €50 is required to reserve a spot.
  6. The course can be rescheduled once, 72 hours prior to the original date.
  7. If canceled less than 72 hours before the scheduled date, the full course fee will be charged.

17. Online Course Policy

  1. It is the sole responsibility of the buyer to investigate and verify whether they require specific certifications and esthetician licenses to enroll in and complete the training programs offered through our site. Certification and licensing requirements can vary significantly by country, and even by region within a country.
  2. Buyers should be aware that local regulations and standards governing cosmetology and esthetics can differ widely. What may be required in one area might not be necessary in another. It is imperative that buyers conduct thorough research to ensure they meet all local legal and professional requirements prior to enrolling in any training programs offered by Sugar Browed.
  3. Sugar Browed is not responsible for ensuring that buyers meet the certification and licensing requirements necessary for participation in our training programs. We do not provide guidance on specific regional requirements, nor do we guarantee that our training will fulfill any legal or professional standards outside of our stated scope. Compliance with local laws and regulations is solely the buyer’s responsibility.
  4. Failure to comply with local certification and licensing requirements may result in the inability to legally practice or apply the skills learned in our training programs. Sugar Browed shall not be held liable for any consequences arising from the buyer's failure to verify and comply with their local certification and licensing regulations.
  5. Starter Kit: The starter kit is optional for online courses.
  6. Digital Products: All digital products, including courses and materials, are non-refundable once purchased.
  7. Content Usage: You are granted access to online course content for personal use only. Sharing or distribution of course materials is prohibited.

18. Certified Salons Policy

Sugar Browed is not responsible for the work done by certified salons. Certified salons are independent entities, and each salon may have its own terms of service. Sugar Browed is not liable for the quality of services or products provided by certified salons.

19. Dispute Resolution and Governing Law

Any disputes arising from these Terms will be governed by Dutch law. Disputes will be resolved exclusively under the jurisdiction of Dutch courts.

20. Force Majeure

Sugar Browed is not liable for any failure or delay in performance due to unforeseen events, including but not limited to natural disasters, strikes, or governmental restrictions.

21. Termination

Sugar Browed reserves the right to terminate your access to the site and services if you violate any terms of this agreement. Upon termination, all rights granted to you will cease immediately.

22. Indemnification

You agree to indemnify and hold harmless Sugar Browed from any claims, losses, or damages resulting from your violation of these Terms or any misuse of our services.

23. Customer Service and Contact Information

If you have any questions or concerns, please contact Sugar Browed at info@sugarbrowed.com.

24. Severability

If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.

25. Entire Agreement

  1. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
  2. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
  3. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Sugar Browed website, products, and services. By using our website and purchasing our products or services, you agree to abide by these Terms. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these Terms, you should refrain from using our services and website.

If you have any questions about these Terms, please contact us at info@sugarbrowed.com.